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Terms of Use

CONTRACTUAL RELATIONSHIP

E-GREASER AUTOMOTIVE SERVICES PRIVATE LIMITED, incorporated under the Companies Act, 2013, having its registered office at F-83, Jeedimetla VI, Springs Field Colony,Jeedimetla Village,Suchitra,Medchal Malkajgiri,Hyderabad,Telangana- 500055, operating under the name “e-greaser”, provides holistic car services including maintenance, repair, etc. The use and access of our website www.egreaser.com  (“Website”), and our mobile applications “e-Greaser- For Easy Service” (“Applications”), or any products or services in connection with the Application or Website (“Services”) shall be governed by these terms and conditions (“Terms”). The Website and Applications are together called the “Platform”.


These terms constitute a legally binding and enforceable agreement between e-Greaser (“Company/we/us/our”) and its Users (“User/you/your”) and govern your use of the Platform to browse and/or avail the Services displayed by us on the Platform. By accessing and using our Services, you agree to be bound by these terms, Establishing a contractual relationship between you and the company. In case you do not agree to the terms, you may not use or access or stop your use or access of our Services. These Terms expressly supersede prior written agreements with you. The company requests the User to carefully go through these terms & conditions (“Terms and Conditions” or “Terms”) prior to accessing the Platform or availing Services (as defined below) using the Platform.


The Company reserves the right, in its sole discretion, to change, modify or amend the Terms for complying with the legal or regulatory framework and for other legitimate business purposes, at any time, and the Company will post the amended Terms at the domain of www.egreaser.com\T&C. It is your responsibility to review the Terms for any changes and you are encouraged to check the Terms frequently. The Company shall not be under an obligation to notify Users of any changes to the Terms and Conditions. If you continue to use the Platform, Content (as defined below) and/or Services after the updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the updated Terms and Conditions. Any reference to Terms and Conditions, made herein shall refer to the latest version of the Terms and Conditions


SERVICES

The Services constitute a technology platform that enables Users of the Company’s Platform, provided as part of the Services, to arrange and schedule repair or maintenance services for your car by sending our hired car expertize @ your doorstep based on the service booked by the user.


BILLING/CHARGES

You acknowledge that by using the Services, you may be subject to charges from the company for the services either @ doorstep/pickup & drop provided to you ("Charges"). The Company itself will collect the payment for the services provided to the user(“No third party service provider”).All Charges will include all applicable taxes unless otherwise specified by law. Unless otherwise stated by the Company, all Charges paid by you are final and non-refundable.


The Charges may be updated or changed at any time as per the analysis of our service expertize or your new requests. The updated Charges shall be communicated to you by the Company and only upon your approval of the Charges, the services will be provided by the company.


You acknowledge that the Charges for the services done by the company to you shall be duly paid and on account of default in payment, the same shall be considered as a breach of these terms. In the event you commit such a default/breach, you shall be liable to pay the liquidated damages of an amount equivalent to the value of the said services. You hereby authorize the Company to deduct or collect the amount payable as liquidated damages through such means as the Company may exercise.


In case of any material changes have been made and there is a default in payment by the User, the Company has a right to keep the vehicle in its possession until and unless payment in full has been made by the User along with other costs if applicable. In the event you fail to make the payment of the Charges despite the passage of more than 90 days since the completion of the services, the Company shall be entitled to recover the same by selling off your vehicle.


CANCELLATION AND REFUND

You have no right to request a refund or cancellation for an accepted service from the Platform. Once an order is placed (i.e., upon acceptance of the estimated cost by the User), you shall not be entitled to cancel such order or seek a refund for the Services provided.


CONTACTING YOU

You agree that we may contact you through telephone, email, SMS, or any other means of communication for the purpose of obtaining feedback in relation to Platform or our Services; obtaining feedback in relation to any other Users listed on the Platform; or resolving any complaints, information, or queries by other Users regarding your critical Content.


You agree to provide your fullest co-operation further to such communication by the Company. By submitting suggestions or other feedback regarding our Services/Platform, you agree that we can use and share such feedback for any purpose without any compensation to you and we are under no obligation to keep such feedback confidential.